FAQ

Questions, answered simply.

AI plant care

Is the AI plant doctor free?

Yes. You get 3 free scans of a sick plant every month. Identifying plants, asking questions and care reminders are free with no limit. You just need to sign in. Seedripe Plus gives you unlimited scans.

How do I use it?

Open the app, tap Scan, and take a photo of the sick leaf in daylight. In a few seconds you get what's wrong and simple steps to fix it.

Is the AI always right?

No tool is. The app tells you how sure it is, and says so when a photo isn't clear enough. If you're unsure, ask a follow-up question in the app or write to us.

Do I need to download anything?

No. The Seedripe app works in your phone's browser. You can add it to your home screen like any other app.

Buying plants & delivery

Do you deliver across India?

Yes. Plants, pots, soil and plant food are delivered across India, usually in 3–5 days. Enter your pincode in the app to check delivery to your area.

How much is delivery?

In Delhi NCR, delivery is free on orders of ₹499 or more, and ₹150 below that. Elsewhere in India, it's free from ₹1,299, and ₹299 below that. Seedripe Plus members pay less.

What is Seedripe Plus?

An optional plan: free delivery on every order in Delhi NCR (and from ₹499 elsewhere), unlimited plant scans, 10% off soil and fertiliser, and a 14-day plant guarantee. ₹99 a month, ₹249 for 3 months or ₹699 a year. No auto-debit.

What if my plant arrives damaged?

Send us a photo within 48 hours of delivery — in the app or by email — and we'll replace it.

Can I cancel an order?

Yes, from your orders page in the app, any time before it's dispatched. The refund goes back to how you paid.

I'm new to plants. What should I buy?

Start with an easy-care plant. In the app, use Plant ideas: take a photo of your spot and it suggests plants that suit its light.

Plants for offices

What does the monthly plan include?

The plants, the pots, setting everything up, and regular care visits — watering, cleaning, pruning and feeding — plus free replacements.

What if a plant dies?

Our team checks every plant on each visit and replaces unhealthy ones at no extra cost.

How long do we have to sign up for?

The first 3 months let the plants settle in. After that it's month-to-month.

How do we book the free site visit?

Fill in the short form on the For Offices page, or email contact@seedripe.com. There's no cost and no obligation.

Still have a question?

Write to us — a real person replies.